Shipping policy
Last Updated: 12/07/2026
Thank you for shopping with ZYNDLO. We strive to deliver your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and deliver your purchases.
1. Order Processing
- Orders are processed within 2 Days after payment confirmation.
- Orders are processed on Monday to Saturday, excluding public holidays.
- Once your order has been processed and dispatched, you will receive a shipping confirmation email or SMS with your tracking details.
Please note that during festivals, sales, or high-demand periods, order processing may take slightly longer.
2. Shipping Methods
We partner with trusted courier companies to ensure safe and timely delivery across India.
Our shipping partners may include:
- Delhivery
- Blue Dart
- DTDC
- Xpressbees
- Ecom Express
- India Post
- Other reliable logistics providers
The shipping partner is selected based on your delivery location and service availability.
3. Delivery Timeframes
Estimated delivery times are as follows:
- Metro Cities: [5 BUSINESS DAYS]
- Other Cities & Towns: [10 BUSINESS DAYS]
- Remote Areas: [15 BUSINESS DAYS]
Delivery timelines are estimates and may vary depending on courier operations, weather conditions, or unforeseen circumstances.
4. Shipping Charges
- Standard Shipping: ₹49
- Free Shipping: Available on orders above ₹999 (if applicable).
The final shipping charges, if any, will be displayed during checkout before payment.
5. Order Tracking
Once your order has been shipped, you will receive:
- A Shipping Confirmation Email
- Tracking Number
- Courier Partner Details
You can track your shipment using the tracking link provided in your email or SMS.
If you do not receive tracking information within 48 hours after dispatch, please contact us.
6. Delivery Delays
While we make every effort to deliver your order on time, delays may occur due to:
- Bad weather
- Natural disasters
- Public holidays
- Courier delays
- High order volumes
- Incorrect or incomplete shipping addresses
- Government restrictions or unforeseen events
If your order is significantly delayed, our support team will keep you informed and assist you in resolving the issue.
7. Incorrect Shipping Address
Please ensure that your shipping address and contact details are accurate before placing your order.
ZYNDLO is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
If you notice an error in your shipping details, contact us immediately before your order is dispatched.
8. Failed Delivery Attempts
If the courier is unable to deliver your order after multiple attempts due to:
- Customer unavailability
- Incorrect address
- Refusal to accept delivery
the package may be returned to us.
Additional shipping charges may apply if the order needs to be shipped again.
9. International Shipping
At present, ZYNDLO [DOES / DOES NOT] offer international shipping.
If international shipping becomes available in the future, applicable shipping charges, customs duties, taxes, and delivery timelines will be displayed during checkout.
10. Lost or Damaged Shipments
If your package is lost during transit or arrives damaged:
- Contact us within 48 hours of delivery (or the expected delivery date for lost shipments).
- Email us with your Order Number and photos (if applicable).
We will investigate the issue with the courier partner and work towards a suitable resolution, which may include a replacement or refund where applicable.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Store Name: ZYNDLO
Email: store@zyndlo.com
Phone: +91 8766784109
Business Address: Ichalkaranji, Kolhapur, Maharashtra, India
Our Commitment
At ZYNDLO, we are committed to providing a smooth and reliable delivery experience. From careful order processing to secure shipping, our goal is to ensure your products arrive safely and on time. Thank you for choosing ZYNDLO—we appreciate your trust and look forward to serving you.